AITENGTU (HK) INDUSTRY CO., LIMITED, (“AITENGTU”) (“we”, “us”, or “our”) provides the content and services available on the website, niidor.com (“Site”) to you subject to the following terms and conditions, our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”).
THE SECTION BELOW TITLED “DISPUTES” CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on our Site. If you are (i) under 18 years old (or the age of majority in your jurisdiction) and (ii) above 13 years old you can make a purchase ONLY with the assistance and approval of your parents or guardian. In this case, your parent or legal guardian must read and accept this Agreement in your name and on your behalf. Under no circumstances should we offer a refund for a violation of the age restriction. If you are under age 13, you may browse our Website but may not, under any circumstances or for any reason, make a purchase. We may, in our sole discretion, refuse to offer the Services to any person or entity and change our eligibility criteria at any time.
- Privacy
Please review our Privacy Policy so that you may understand our privacy practices.
- Purchase Related Policies and Procedures
Placing an Order for Products
To purchase products and or Services from Us via the Website, you are required to provide the Company with information regarding your credit card or other authorized payment instrument. The Company reserves all right, at its sole discretion, to determine what form of payment it will accept. After placing an order on the website, your payment will be immediately processed. Please note that once your payment goes through, orders generally cannot be cancelled. If you have received a defective, damaged, wrong, or incomplete item, please refer to our Refund Policy for eligible solutions.
Damaged/ Wrong/ Missing/ Undelivered products
If your items arrived wrong/missing or damaged, please notify customer support within 30 days of delivery We’ll then send you a shipping label to return the damaged items for a free product replacement.
If your tracking link shows that your order has been delivered but you do not receive it, please contact us within 30 days of expected delivery date. After this time, we may be unable to help you locate the shipment or send a replacement.
Return policy
For full details on returns, exchanges, and refunds, please refer to our Refund Policy. Our policy covers quality issues, wrong or missing items, and personal-reason returns under specific conditions.
Not-Return
Please note we do not accept returns for FINAL SALE ITEMS. Opened, tried-on, worn, or skin-contact intimate products (including adhesive bras, nipple covers, and bra inserts) cannot be returned or exchanged for hygiene and safety reasons, unless there is a confirmed quality issue.
We are not responsible for lost or stolen packages. Although, if you believe your package is lost or stolen, please contact our customer support team. We will put you in touch with the carrier to help you find your package.